While you must NEVER cut the wire, the mat system is designed to allow you to separate the wire from the mesh. The unusable mesh can be cut away from the mat. Now that you have freed the wire, you can install the wire around the area using hot-glue or tape to secure the cable away from any drains or screw-mounts.
How to install a floor heating mat around a drain in a shower. Read More »
If it is not installed in the floor, the joint may give and your system will no longer work. Not only will your warranty be voided but you will have to repair the joint and place it back into the floor. The joint connects the heated wire to the unheated lead. NEVER leave the factory joint exposed to air and do not place it in or behind the wall.
How do I install the factory joint which is thicker than the heater wire? Read More »
Please verify that the circuit can handle the amount of amperage your heating system requires. Your thermostat can only handle up to 15 amps so if you are connecting multiple heaters to one thermostat location, you may need to use a relay and a larger breaker. Your or your electrician can find out the amperage rating of your specific floor heating system in installation manual or printed on the box. Note: Just because the Warmup thermostats are dual voltage, this does not mean you can supply any voltage to your heating system. You must supply the voltage supplied to the voltage of your specific heater.
What are the electrical requirements for my Warmup system? Read More »
When applied, you will select a number and this percentage represents the number of minutes the heat will be on out of every 10 minute cycle. For example, if you select 60%, the heat will be on for 6 minutes, followed by 4 minutes of the system being off. Then, after the 4 minutes, it will activate again for 6 and so on. This will continue until your programmed heating period ends or until you manually turn off the heat.
Why does my 4iE thermostat read a percentage? Read More »
This is done on my.warmup.com. Click “Read More” for details.
How do I upload my own background to my 4iE? Read More »
Go to Profile > Select the cog for the location > Scroll down and select Edit Location.
How can I change from Celsius to Fahrenheit on my thermostat? Read More »
Yes, the box and mounting requirements are identical and the sensor is compatible. Click “Read More” for details.
Can I upgrade my 3iE to a 4iE? Read More »
Ensure you have created your account and registered the thermostat using the Device Number. Click “Read More” for details.
Why is my 4iE connected to Internet But Showing an ‘!’ on the Screen? Read More »
Check you are using a WPA2 password format (less than 10 characters) on your network. Click “Read More” for details.
Why Won’t My 4iE Connect to the Internet? Read More »
We’re happy to answer all your questions about Warmup’s wide range of underfloor heating systems and thermostats.
Warmup offers an extensive range of electric and water floor systems compatible with all floor types, rooms and projects.
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